CASE STUDY · CATHOLIC HEALTHCARE — ECHO CREDENTIALING

    ECHO Credentialing Data Archival — Catholic Healthcare Trust

    ECHO managed Catholic Healthcare Trust's provider credentialing and privileging. Syntra ETL archived ten years of ECHO credentialing records into the Oracle Autonomous (ATP) archive, with APEX and Power BI reporting, so credential, license and privileging history stays available for accreditation, legal/malpractice and insurance queries.

    10 yrs
    History archived
    15–20
    Reports live
    Oracle ATP
    + APEX & Power BI
    Cloud backup
    Original data retained

    Why ECHO Credentialing data had to be archived

    ECHO held provider credentialing, licensure and privileging records — evidence required for accreditation (Joint Commission/NCQA), malpractice/insurance defense and legal queries, with long retention.

    ECHO was CHT's credentialing and privileging system, tracking provider credentials, licenses, certifications, privileging and primary-source verification. These records are required for accreditation surveys, are central to malpractice and insurance matters, and must be retained for years.

    Ten years of ECHO credentialing data was archived into the Oracle ATP archive as part of the five-system project (~8 TB, ~150,000 attachments total), so CHT could retire ECHO while keeping every credentialing record searchable and reportable.

    Challenges we solved

    Retiring ECHO came with real data-engineering challenges.

    End-of-life applications

    The source systems were out of vendor support — raising security, compliance and continuity risk. Archiving and decommissioning removed that risk.

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    Little documentation, few users left

    Minimal documentation survived and few functional users remained who understood the applications, so we reverse-engineered the data model and validated it with the business.

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    Direct SQL database access

    We connected directly to the ECHO SQL database to extract credentialing, licensure and privileging history.

    What ECHO Credentialing data was archived

    Ten years of records, consolidated into the Oracle ATP archive.

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    Provider profiles

    Provider demographics, roles and affiliations.

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    Licenses & certifications

    State licenses, board certifications and expirables.

    Credentials & PSV

    Credentials and primary-source-verification history.

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    Privileging

    Clinical privileges granted and privileging history.

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    Expirables & dates

    Expiration tracking and renewal history.

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    Supporting documents

    Credentialing documents and attachments.

    How the ECHO Credentialing archive was built

    A governed sequence — completed and live in production.

    1

    Discovery & table mapping

    Profiled the ECHO Credentialing source and finalized the ten-year archival record set — tables, fields and attachments in scope.

    2

    Extract & transform

    Extracted ten years of ECHO Credentialing history from the source, including documents/attachments, and standardized it for the archive.

    3

    Load to Oracle ATP

    Loaded the data into the consolidated Oracle Autonomous Transaction Processing (ATP) archival database.

    4

    Build the reports

    Built the 15–20 most-used ECHO Credentialing reports in Oracle APEX and Microsoft Power BI for daily business needs.

    5

    Validate & go-live

    Validated the archived ECHO Credentialing data against source, deployed with role-based access and audit logging, and went live in production.

    6

    Backup & ongoing support

    Retained a complete backup of the original data on the cloud, and provided ongoing Syntra support for any query.

    Live in the archive

    What Catholic Healthcare Trust staff use every day.

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    Credential & license reports

    Provider-roster, license/certification and expiry reports.

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    Privileging reports

    Privileging status and history reports for accreditation.

    Verification reports

    Primary-source-verification history reports.

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    Self-service search (APEX)

    Staff search and browse the archived records themselves in the Oracle APEX portal, with filters and Excel/PDF export.

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    Complete cloud backup

    A full backup of the original source data is retained on the cloud, in addition to the archive.

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    Ongoing Syntra support

    Syntra provides ongoing support for any query on the archived data, if and when one arises.

    Frequently asked questions

    How far back does the ECHO archive go?+

    Ten years of ECHO credentialing, licensure and privileging records were archived to support accreditation, legal/malpractice and insurance retention, searchable in the Oracle ATP archive.

    Can we answer accreditation and insurance queries without ECHO?+

    Yes — provider credentials, licenses, privileging and verification history are archived and reportable via APEX and Power BI, so credentialing, legal and risk teams can respond to accreditation, malpractice and insurance queries after ECHO is retired.

    What ECHO reports were provided?+

    15–20 of the most-used ECHO reports were built for daily business use — credential/license, privileging and verification reports.

    Is the credentialing data backed up and supported?+

    Yes — a complete cloud backup of the original ECHO data is retained alongside the Oracle ATP archive, and Syntra provides ongoing support for any query.

    Talk to a Migration Expert

    Retiring a system like ECHO Credentialing? We can archive 10+ years of history into a secure, reportable Oracle archive — with backup and support. Tell us your systems.