Self-serve majesco / sapiens historical reporting for actuaries, claims adjusters, underwriters, finance, SIU and state-commissioner compliance teams. Sub-second queries against the P&C and L&A long-tail archive. Loss-triangle reconstruction, mortality experience studies, market-conduct exam response in minutes.
Six teams routinely need decades of Majesco or Sapiens policy and claim history. Live core systems were not designed to serve those lookups — and shouldn't have to.
Active Majesco and Sapiens core suites are purpose-built for policy issuance, premium billing, claim processing and underwriting decisions — not for serving 20-year actuarial loss triangles, 30-year L&A mortality experience studies, state-commissioner market-conduct exam responses, or SIU cross-claim fraud pattern detection. When those queries run against live Policy, Billing or Claims modules, three things happen: response time is slow (sometimes hours), live processing is impacted, and the historical data answer is hostage to live-system query optimization that wasn't built for analytical workloads.
Syntra ETL's majesco / sapiens historical reporting layer fills the gap. The long-tail Majesco/Sapiens archive — closed policies, closed claims, full reserve history, paid-loss history, recovery history, reinsurance cessions, L&A in-force snapshots, surrender history and all associated attachments — lives in hash-signed Parquet partitioned by state and LOB. Self-serve queries from the historical reporting UI, SQL interface or REST API return sub-second to single-digit-second answers without touching live Majesco or Sapiens at all.
Six teams get their time back. Actuaries get P&C loss-development triangles and L&A mortality experience studies in minutes instead of weeks. Claims adjusters get prior-claim history on new FNOLs instantly. Underwriters get historical loss runs for renewal decisions. Finance gets premium and paid-loss restatement data without IT tickets. State-commissioner exam teams get random-sample policy and claim files within the exam-cycle window. SIU gets cross-claim fraud-pattern detection across decades.
What the platform ships pre-built. No custom dashboards, no bespoke SQL pipelines, no IT tickets.
20+ years of Majesco/Sapiens data in Parquet partitioned by state / LOB / fiscal year. Common queries return in 1-5 seconds; full archive scans complete in minutes against modern object storage.
Pre-built actuarial pivots: P&C accident-year × development-period × LOB × state for Schedule P. L&A mortality and lapse pivots for experience studies and VM-20 PBR substantiation.
Self-serve UI for claims adjusters, underwriters and policy admin: search by policyholder, claim number, policy number, vendor, body shop, medical provider, L&A insured — full file with attachments returned in seconds.
Random-sample retrieval for state-commissioner data calls: configurable sampling per state, LOB and time period, with full claim file, policy file, NAIC #797 replacement records and chain-of-custody log packaged for examiner delivery.
Role-based access for HIPAA-protected workers-comp and L&A medical records, GDPR-protected EU policyholders, SIU-protected investigations and legal-hold data. Every query logged for chain-of-custody.
Three query paths — UI for business users, SQL via Athena/Synapse/BigQuery for analysts, REST API for downstream analytics — sharing the same RBAC and audit-log layer.
The complete query flow from business user to signed answer. Most queries complete in seconds.
Business user opens the archive UI and queries by policyholder, claim number, accident year, L&A duration year or LOB. Or analyst writes SQL against Athena/Synapse pointing at the Parquet archive. Or downstream tool calls the REST API.
Query intercepted by RBAC layer: user role checked against HIPAA / SIU / legal-hold flags on the data being requested. Unauthorised data masked or denied with explanation. Every check logged.
Query rewritten to target only the relevant partitions (state / LOB / fiscal year), minimising data scanned. Modern columnar engines return sub-second to single-digit-second results for typical lookups.
If query returns claim or policy records with attachments, signed URLs to the attachment archive are included. Warm-tier attachments resolve in seconds; cold/archive-tier attachments resolve async with retrieval SLA.
Full query parameters, returned record count, user identity, timestamp and access classification logged immutably for chain-of-custody. Required for HIPAA, state-commissioner exams and SIU.
Structured data returned to the requesting interface (UI/SQL/API). For exam-response packs, structured data + attachments + audit-log packaged together as a signed evidence bundle ready for examiner delivery.
The old way: IT tickets, weeks of waiting, partial answers. The new way: self-serve in seconds.
Closed-claim research, prior-claim history, loss-triangle pivots, L&A experience studies — formerly weeks-long IT ticket queues against live Majesco/Sapiens — now self-serve in seconds.
State-commissioner market-conduct data calls and NAIC #797 audits — historically a multi-month scramble to pull policies and claims from old systems — answered in days with full chain-of-custody.
Reinsurance bordereaux audits, Schedule P substantiation for prior periods — historically requiring tape restores or vendor-managed legacy systems — now sub-second queries.
P&C actuarial loss triangles, L&A mortality experience studies, reserve adequacy back-testing — formerly bespoke SQL against frozen DB backups — now standard archive queries.
Cross-claim fraud pattern detection across decades — formerly impossible without IT-managed data dumps — now self-serve analytics for SIU teams.
Premium register restatements, ceded recovery audits for prior periods, L&A deferred revenue substantiation — formerly multi-week finance team efforts — now standard archive queries.
Majesco / sapiens historical reporting is self-serve access to long-tail policy, billing and claims data from Majesco P&C/L&A Core Suite or Sapiens IDITSuite/CoreSuite/ALIS — without keeping the data inside live core systems. The use case is universal: actuaries need P&C loss-development triangles spanning 20+ accident years and L&A mortality experience studies spanning 30+ years; claims adjusters need closed-claim history; finance needs premium and paid-loss restatements for prior periods; state insurance commissioners send market-conduct data calls; reinsurance auditors need ceded premium and recovery history; SIU teams need cross-claim fraud pattern detection. Syntra ETL's majesco / sapiens historical reporting layer answers all of these from a queryable archive instead of from live Majesco or Sapiens infrastructure.
Six teams. Actuaries — Schedule P reconstruction, reserve adequacy back-testing, P&C accident-year loss-triangle development, L&A mortality experience studies, lapse-rate analysis, pricing analytics. Claims adjusters — closed-claim research, recurring-claimant lookups, prior-claim history on new FNOLs, litigation precedent. Finance and statutory accounting — premium register lookups for restated quarters, paid-loss tie-outs for SOX, ceded recovery audits, NAIC Model Audit Rule trail substantiation, L&A deferred revenue substantiation. State commissioner / compliance teams — market-conduct exam responses, NAIC #797 replacement audits, GDPR DSARs, HIPAA medical-record access. SIU / Special Investigations — cross-claim fraud patterns, suspicious-vendor networks. Underwriters — historical loss runs for renewals, account experience analysis.
Sub-second to single-digit seconds for most queries against the Parquet-partitioned archive. A 'find all closed property claims for Texas FY2018' query returns in 1-2 seconds. A 'reconstruct the 2014 accident-year loss triangle for the homeowners LOB' query returns in 3-5 seconds. An L&A 'pull this policyholder's 25-year premium and surrender history' query returns the structured data in seconds. Compare to live Majesco or Sapiens queries against decades of data, which routinely take minutes-to-hours and impact live policy/claim processing performance.
Different layer, different purpose. OTBI and BI Publisher inside Oracle Fusion are great for active financial reporting against current ledger data. They are NOT designed to query 20+ years of policy and claim history that lives outside Fusion. Majesco / sapiens historical reporting fills that gap: self-serve access to the long-tail Majesco/Sapiens archive (closed policies, closed claims, full reserve history, all attachments, L&A in-force history) without dragging that data into Fusion's transactional schema. Customers commonly use both — OTBI for active GL/AP/AR reporting on current periods, Syntra ETL historical reporting for the 20+ year insurance-core archive that drives Schedule P, reinsurance audits and state-commissioner exam responses.
Yes — and this is the highest-value P&C actuarial use case. The archive preserves every reserve change (case + IBNR) with timestamp and user, every indemnity payment, every expense payment and every recovery, all cross-referenced to the originating accident date, claim number and coverage. Actuaries can pivot the archive into standard loss-development triangles by accident year, report year, line of business and state — at any point in time. Loss-triangle reconstructions for historical pricing model back-testing, IBNR adequacy review and Schedule P substantiation now run in minutes against the archive instead of weeks against the live Majesco/Sapiens system or a decommissioned database backup.
Yes — and this is critical for L&A pricing and reserving. Sapiens ALIS and Majesco L&A solutions hold decades of life-insurance policy data including issue age, sex, smoker status, face amount, policy duration, lapse/surrender events and (where preserved) cause-of-death information for paid claims. The archive preserves the full ALIS / L&A data model so actuaries can run experience studies across 30+ years of L&A history: mortality experience by issue-age band, lapse-rate by duration-year, persistency by product, surrender experience by policy class. Studies that historically took quarters of bespoke analysis now run as standard archive queries.
State market-conduct and financial exam data calls typically request random samples of policies and claims by state, LOB and time period — sometimes 10+ years old — with full supporting documentation. For L&A, exams may include NAIC #797 replacement records and suitability documentation. The Syntra ETL majesco / sapiens historical reporting layer answers these in minutes: random-sample retrieval across the retention horizon, full claim file with all attachments, full policy file with declarations page and endorsement history, L&A in-force snapshot with premium and surrender history, NAIC #797 replacement records. Chain-of-custody log (every read access timestamped and user-stamped) is included in the response pack.
Yes. Workers-comp medical records, L&A medical exam records (paramedical, APS, lab results), recorded statements, SIU investigation files, GDPR-protected EU policyholder data and litigation-privileged documents all carry access restrictions even decades after the underlying claim or policy closed. The historical reporting layer enforces role-based access control (RBAC) at the query level: only authorised users see HIPAA-protected medical records, only SIU investigators see open or closed SIU files, only compliance team sees data flagged under legal hold. Every read access is logged with user, timestamp, query parameters and returned record count, providing the chain-of-custody trail HIPAA, GDPR and SIU programmes require.
Book a 30-minute working session. We'll run live queries against a Majesco/Sapiens-archive sample — loss-triangle reconstruction, L&A mortality experience pivot, closed-claim lookup, market-conduct exam pack — and show you sub-second response times against 20+ years of insurance data.