Terms of Service

    Effective Date: January 1, 2026

    These Terms of Service ("Terms") govern your access to and use of the Syntra ETL platform and services provided by Firstcron LLC ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

    1. Acceptance of Terms

    By accessing or using Syntra ETL services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

    2. Description of Services

    Syntra ETL provides enterprise data migration and ETL (Extract, Transform, Load) services, including:

    • Pre-built connectors for legacy system data extraction
    • Data transformation and validation tools
    • Migration to Oracle Fusion Cloud
    • Data archival and reconciliation services
    • Professional consulting and support services

    3. Account Registration

    To access certain features, you may need to create an account. You agree to:

    • Provide accurate and complete registration information
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized access
    • Accept responsibility for all activities under your account

    4. Acceptable Use

    You agree not to:

    • Use our services for any unlawful purpose
    • Violate any applicable laws or regulations
    • Infringe upon intellectual property rights
    • Transmit harmful code or interfere with our systems
    • Attempt to gain unauthorized access to our services
    • Reverse engineer or decompile our software
    • Use our services to compete with us

    5. Intellectual Property

    All content, features, and functionality of Syntra ETL, including software, text, graphics, logos, and trademarks, are owned by Firstcron LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

    6. Data and Privacy

    Your use of our services is also governed by our Privacy Policy. You acknowledge that:

    • You are responsible for the data you upload to our platform
    • You have the necessary rights and permissions to use such data
    • You will comply with all applicable data protection laws

    7. Payment Terms

    For paid services:

    • Fees are as quoted or agreed in your service agreement
    • Payment is due according to the agreed payment schedule
    • All fees are non-refundable unless otherwise specified
    • We reserve the right to modify pricing with notice

    8. Disclaimer of Warranties

    OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRSTCRON LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.

    10. Indemnification

    You agree to indemnify and hold harmless Firstcron LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

    11. Termination

    We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will cease immediately.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our services constitutes acceptance of the modified Terms.

    14. Contact Information

    For questions about these Terms, please contact us at:

    Firstcron LLC

    48 Union St

    San Francisco, CA 94111, USA

    Email: legal@syntraetl.com