Privacy Policy
Effective Date: January 1, 2026
Firstcron LLC ("we," "us," or "our"), operating as Syntra ETL, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a demo or contact us through our forms
- Subscribe to our newsletter
- Apply to become a partner
- Create an account or use our services
This information may include:
- Name and contact information (email, phone number)
- Company name and job title
- Business requirements and project details
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your requests and respond to inquiries
- Send you technical notices and support messages
- Communicate about products, services, and events
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, analytics, customer support)
- Business Partners: Authorized partners for joint marketing or service delivery
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
7. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Firstcron LLC
48 Union St
San Francisco, CA 94111, USA
Email: privacy@syntraetl.com