Privacy Policy

    Effective Date: January 1, 2026

    Firstcron LLC ("we," "us," or "our"), operating as Syntra ETL, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    1. Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us when you:

    • Request a demo or contact us through our forms
    • Subscribe to our newsletter
    • Apply to become a partner
    • Create an account or use our services

    This information may include:

    • Name and contact information (email, phone number)
    • Company name and job title
    • Business requirements and project details
    • Payment and billing information

    Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address and browser type
    • Device information and operating system
    • Pages visited and time spent on our site
    • Referring website addresses

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Process your requests and respond to inquiries
    • Send you technical notices and support messages
    • Communicate about products, services, and events
    • Monitor and analyze trends and usage
    • Detect, prevent, and address technical issues
    • Comply with legal obligations

    3. Information Sharing

    We may share your information with:

    • Service Providers: Third parties that perform services on our behalf (hosting, analytics, customer support)
    • Business Partners: Authorized partners for joint marketing or service delivery
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with a merger, acquisition, or sale of assets

    We do not sell your personal information to third parties.

    4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

    5. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

    6. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Object to or restrict processing of your data
    • Request data portability
    • Withdraw consent at any time

    7. Children's Privacy

    Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

    9. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Firstcron LLC

    48 Union St

    San Francisco, CA 94111, USA

    Email: privacy@syntraetl.com